Really have to admit ghd never disappointing me. I had my ghd for 5 years and it still works great. My hair used to be brittle and dry and I had so many split ends ever since I started using those cheap flat irons you can buy at supermarkets but the ghd makes my hair softer their heat protecting products prevents my hair from breaking and going all bad on me. What really tickles my fancy about the ghd is that my boyfriend doesn't complain about me spending like 3 hours straightening my hair anymore because with the ghd it takes me like less then a hour so now I can straight his curly hair aswell before we go out for the night and I don't have to be embarrassed for my damaged hair anymore so now I can be more care free and my boyfriend can finally agree having a ghd is at most important seeing that he uses it more then me :) Great product would advise everyone to invest in one