I absolutely love this mask. At R250 it is incredibly pricey but you do get a lot of product and you use very little at a time. I usually shampoo my hair with a normal shampoo (my preferred shampoo would be Head&Shoulders Citrus Fresh) and once I have washed the shampoo out, I towel dry my hair for a bit. I then apply a tiny bit of the mask to my hair, about the size of a walnut. i start by applying it to the bottom of my hair and then working my hair up but never applying the actual product to my scalp. once all the product is in my hair, i take my hands (which has the tiniest amount of product on it) and massage my scalp. I find that my scalp become every oily when I apply the mask directly to it. I leave my hair with the product in it for about 3 minutes (thats the recommended time on the container) and then I rinse it out. Once I have blown my hair out, it is incredible soft and smooth. I barely have any static and my hair shines beautifully.