Review Detail
3.2 20 0.5
Bad service and products
(Updated: December 01, 2016)
Overall rating
1.7
Price
3.0
Quality
1.0
Effectiveness
1.0
I will never buy this product again! The customer care are really bad! I always used it but this time I bought a moch and my hair come out BLACK not even dark brown and they didn't do anything about my complaint! After a month still nothing? Thought oky I'll get used to the black bought the new ocean blue and againt the product didn't come out right it didn't even work it was so light so I compaint again and after 2 months still nothing! So I see on fb a lot of us comment that that new product doesn't work but then they keep on deleting the bad comments and after I asked them why is it that they keep on deleting the truth now they have blocked me so I can't say anything! This is really bad! They are lying about there product and deleting the truth so that people can still buy it and waits there money I'm really disgusted with there bad service you don't treat your customer like this I will never buy this againt not me or my family and friends
Product Recommendation
Would you recommend this product to someone else?
Yes
Would you repurchase this product?
No
A
Anoezka
Apologies to say this, and say it in Kind. Trace your steps. Renew Pearl Blonde, is not only SUPER AFFORDABLE!, But works Well. I would suggest try it again.
# Very Important : After you completed the Stripping Step:
– Don’t Use Shampoo : just rinse it out Properly.
– YOUR HAIR MUST BE DRY, BEFORE PUTTING THE PEARLY COLOUR ON