I went to QMS twice and the quality of staff is random: first time, the treatment, the therapist, the experience were positive- what you'd hope for at a salon of this category. The second time sadly, the opposite. I was 7 min late and phoned in advance to apologise- the greeting phrase of the therapist was: your treatment will be cut by 10 minutes. No "how are you", no acknowledgement of the London traffic nightmare.. nothing to make the experience more enjoyable. I questioned whether such approach of a salon with such prices is reasonable, the therapist told me to calm down and be quiet, so she can do the treatment! I felt it was hardly an approach of a reputable beauty salon what sells not only skincare but also positive experience/ relaxation to their clients. All downhill from there. ..
Definitely there are more professional salons for the prices they charge. I don't recommend these guys.