I had to use this 2-in-1 shampoo and conditioner on the low because my brother refused to share ?. My brother loves this product ( not too sure if he loves the bottle more or the actual shampoo). I'm not too sure if the "no tears formula" works as I'm not brave enough to willingly let shampoo slide down my face and into my eyes. From my period of testing,this product gets a thumbs up from me as it is affordable, gets the job done, and smells "A- maaaaaaaaaay- zing"