I love online shopping. When the products get delivered to my door it's like getting a pressie from myself to myself. The mac site is super easy to navigate and I love that I can get any item I want without having to leave home. Would be great if they a program similar to sephora where you earn points which can then be exchanged for products and also free deluxe samples when purchasing. This would encourage people to use the site and also up sales as you might find a product you lobe that you would not otherwise have tried.