I totally love the shiny conditioner, it literally unraveled the coils of my baby's hair and I remember being so excited that it grew my baby's hair but her dad had to burst my bubble and said "no baby her hair was this length just that its was coiled and tangled in knots." I love how it gently covered her hair and scalp, its rich and creamy formula with glycerin left her hair knot-free and scalp full of moisture which means no more scratching.