I was really excited to try this gel liner but was disappointed to find after a month the consistency of the product changed and no it didn't get hard and clumpy but instead it got soft and as applied it the colour was smudging onto my eyeball and sticking to my contacts which has never happened to me before and i have used gel liners for a while in different brands. I did not leave the product in the sun or carry it in my bag. It was stored in the exact same area as all my other makeup products and gel liners. I now have to use an eyeshadow over the eyeliner so it does not smudge and the powder helps to thicken the consistency of my now soft gel liner :(. Maybe i just got a bad batch of the product!!