I had a great experience with this product! I normally have my eyebrows threaded and so the lady also started doing my upper lip... but oh... the pain!!!! I couldnt stand it, so I still do the brows, but not the upper lip. This is a real painfree method of getting rid of that unwanted hair on your upper lip ( moustache just sounds too terrible!) And ladies, if you want to look younger get rid of facial hair!!! Even if it is blonde it tends to age you and especially looks grukky if your base clogs that hair... urgh! The cream does smell a little ( dont they all), but apart from a very slight tingle, I had no rash or problem using this product on my upper lip and my skin is sensitive. ( Yes I did do that patch test!) I highly recommend this product!!!