Ok so i bought it cos it was cheaper than Mandy's! And came with a prewax cleanser and post wax soothing lotion 40 mls each size! It's creamy coloured! And heats in an 800 watt microwave for 2-3 minutes!its suitable for all over removal of hair and contains lavender oil!suitable for removal of coarse hair! I'm a lover of Mandy's fabulous film wax which although sells for 120 for the big tub grips and removes all hair in one step! I felt this wax was a bit sticky and i had to re wax my upper lip twice n tweeze a little! Kinda beats the purpose then! Will not repurchase!