I was introduced to this product by my mom obviously because I was very young at the time. I used to love experimenting with makeup especially eye makeup it fascinated me the most so you can imagine all the products I’d play with. One time after having used kajal eyeliner I found it very hard to remover it and it left the area around my eyes looking black (and scary), my mom allowed me to use her Estee Lauder Gentle Eye Makeup Remover to help remove the kajal and wow I was INPRESSED - although it took some time to remove it completely ! I still use it to this day ! It’s very gentle and it doesn’t dehydrate my eye area. I do wish it could remover waterproof mascara better