I only use Avon Eye Make up Remover.. It is gentle, smooth and very effective. No eye or skin irritation and it is great value for money. You literally just need a few drops on a cotton pad and then gently sweep over eye area. To remove heavy eye liners and mascara i gently press the cotton pad (with remover on) on my eye, and leave it there for a few seconds. No need to wipe and wipe! Will recommend this to everyone!!