The product is an a gentle yet effective cleanser. 1. Face wash. Wet your face and neck area with luke warm water. Massage neutrogena extra gentle face wash, try to avoid the eye area. Rinse you face and dry with a gentle cloth. This cleanser does not leave any residue behind. 2. As a Tissue off Cleanser. Add some neutrogena extra gentle cleanser onto a tissue and wipe your face and neck area clean. The cleanser will not leave any residue behind and leaves your skin feeling soft. 3. As a gentle exfoliator This is my personal favorite, I find that often sensitive skin products tend to have very light skin exfoliator. So I usually find the right product and make my own. I suggest using neutrogena gentle cleanser and sugar. Add these two in into your hand. Massage into your face, you'll notice that the creamy texture of the neutrogena cleanser helps to keep your skin moistured whilst still exfoliating. The product comes with a plunger, which helps to get the cleanser out easily, this also helps to keep your hands a little free. Amazing Fresh Moist Skin with Neutrogena Gentle Cleanser.