I went to QMS twice and the quality of staff is random: first time, the treatment, the therapist, the experience were positive- what you'd hope for at a salon of this category. The second time sadly, the opposite. I was 7 min late and phoned in advance to apologise- the greeting phrase of the therapist was: your treatment will be cut by 10 minutes. No "how are you", no acknowledgement of the London traffic nightmare.. nothing to make the experience more enjoyable. I questioned whether such approach of a salon with such prices is reasonable, the therapist told me to calm down and be quiet, so she can do the treatment! I felt it was hardly an approach of a reputable beauty salon what sells not only skincare but also positive experience/ relaxation to their clients. All downhill from there. ..
Definitely there are more professional salons for the prices they charge. I don't recommend these guys.

Step 1 Cleansing x 2
Nicole begins the treatment with a water soluble cleanser to remove all my make-up.

Step 2 The Med Dermabrasive Gel
For my skin type Nicole used the Med Dermabrasive Gel. 4 which is basically a peeling product specially created for problematic skin.
The gel – applied to the face and neglected areas around the eyes – contains fruit acids and enzymes that gently dissolves the layers of dead skin cells. Part of the QMS skin-care system is
NOT TO DESTROY THE BARRIER TO THE SKIN!
Which I must confess I have been doing with my usual frantic
beaded facial massacre!

The gel is left on for 10 minutes followed by…

Step 3 The Gentle Exfoliant Cream, an in-salon only product.
This cream removes additional impurities and provides extra refinement to the exfoliating process.
The cream stays on for about 5 minutes.
These important steps aim at preparing the skin for the collagen.
Why collagen?

Collagen is a vital protein of the human body.
Its volume represents more than half of the proteins in the skin, and constitutes 6% of our body weight.
Collagen is responsible for 60% of the moisturising process which is essential to keeping the skin’s tone, youth and elasticity.

Normal collagen molecules are too large to be absorbed into the skin.
Dr Schulte – the mind behind the QMS Medicosmetics – researched wound healing and found a way
to combine fruit acids with natural collagens which work together in a unique way
to reduce scars & promote skin regeneration.
Step 4 The Algen Mask
A purple alginate mask is then applied over my entire face to complete the exfoliation process.
The refreshing paste sets as a rubberized mask that is lifted off and analysed.
An imprint of my skin revealed a whole new story…
The damage done by harsh treatments, dehydrated & congested areas right along the jaw line.
Step 5 A Freshening Tonic is then applied to balance out the pH of the skin which needs to be between 4.7 & 5.5 –
so this is a very important step.

The skin is now ready to soak in the collagen.

Step 6 The Med Day Protection (with natural soluble collagens)
is applied to improve blood circulation and provide nourishment to the skin.

Step 7 A plaster mask is then applied on a generously moisturised skin.
After 15 minutes or so, Nicole asked me to smile (to loosen the mask) and lifted off the plaster of Paris mould.
Interesting to see how much of the moisturiser had been absorbed and which areas needed attention.

Step 8 The final Preparation
The 24H Cream is then applied on a cleansed skin followed by
The Sport Active Cream – a tinted moisturiser SPF15 & the collagen enriched Neck & More on the neck & chest area.

And VOILA!