To be perfectly honest, I’m always a bit skeptical when it comes to hair removal products that claim to be painless. So I was naturally a bit hesitant to begin with, expecting pain of some sort (pulling, burning –anything)…however I felt nothing but gentle heat. (much to my relief!). I only have one complaint, I wasn’t too keen with the smell of burning hair, so just be warned. Otherwise it was great, after use my legs felt so smooth it was such a pleasure! The best part is that it really is pain-free and that it reduces hair growth by 64% if you use it twice a week for 8 weeks!